Contact INDCred

Our customer support is available 24/7 through our toll-free number (1800-123-4567). Email support responses are provided within 2 hours during business hours (9 AM - 7 PM) and within 6 hours outside business hours. Our physical offices are open Monday to Saturday from 9:30 AM to 6:30 PM.

Yes! You can start your loan application by:

1. Calling our toll-free number 1800-123-4567 - Our executives will guide you through the process
2. Filling the contact form on this page - Select "Loan Inquiry" as purpose
3. Visiting any of our regional offices for in-person assistance
4. Applying online through our website for the fastest processing

Our representatives will call you back within 30 minutes to initiate the application process.

For quick assistance, keep these documents handy:

• For Loan Inquiries: PAN Card, Aadhaar Card, Income Proof (salary slips/ITR), Bank Statements
• For Existing Customers: Loan Account Number, Customer ID, Registered Mobile Number
• For Business Loans: Company Registration Documents, Business Address Proof, Financial Statements
• For Property Loans: Property Documents, Title Deeds, Valuation Reports

Our executives will guide you about specific document requirements based on your loan type.

If you need to escalate a complaint, follow these steps:

1. First, contact our customer support at 1800-123-4567
2. If unresolved within 48 hours, email escalation@indcred.com
3. For further escalation, write to grievance.officer@indcred.com
4. You can also visit our corporate headquarters in person

We resolve 95% of complaints within 24 hours and 99% within 72 hours. You can also reach out to RBI's Banking Ombudsman if required.